Arizona’s Phoenix Sky Harbor Airport has teamed up with Copenhagen Optimization and CLEAR to offer free reservations for TSA Security Checkpoint lines to help help travellers enjoy a more seamless travel experience and eliminate the stress of waiting in line for security.
Called PHX RESERVE, the pilot programme enables passengers to schedule a specific time to get in the TSA Security Checkpoint line. Reservations can be made three days prior to the flight and passengers using the service will get access to a dedicated entry point to the security checkpoint.
“We are proud Sky Harbor can offer another great service to our customers to make their travels easier and more flexible,” said Chad Makovsky, Director of Aviation Services for the City of Phoenix Aviation Department.
Meanwhile, Kasper Hounsgaard, CEO of Copenhagen Optimization added: “Virtual Queuing is a key step towards the smart and digitalised airport, where we leverage data to create new opportunities for passengers, airlines, and airports. Together with Sky Harbor, we enable a more efficient operation and provide the foundation for the seamless passenger journey.”
Reservations for the checkpoint lines can be made for between 60 minutes and four hours before a passenger’s flight, with the dedicated PHX RESERVE Security entry point available between 4am and 3pm. Passengers travelling in a group of up to 10 people can reserve an slot as one.
Commenting on how passengers now want a better and more predictable airport experience than ever before, Michael Twersky, GM Virtual Queuing, CLEAR concluded, “We are thrilled to partner with Sky Harbor and bring this exciting new technology to their passengers – who can travel stress free knowing they can reserve a spot in security ahead of time.”
