Photo: SITA A seven-year deal between travel technology giant, SITA, and Kaohsiung Airport, is set to revolutionise the passenger experience. The agreement will see SITA implement an enhanced passenger experience...
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Airports Council International (ACI) World has named the winners of its annual Airport Service Quality (ASQ) Awards with multiple small regional hubs recognised for their excellence in customer experience. Delivered...
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Vilnius Airport welcomed 1,000 volunteers earlier in January in line with a mass testing phase for its new departure terminal ahead of its opening on 4 February. The volunteers, who…
Airports Council International (ACI) World’s Airports and Accessible Travel: A Practical Guide is aimed at improving accessible travel for all passengers. During last week’s ACI Customer Experience Global Summit, which...
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Airports Council International (ACI) World has celebrated its 100th airport - Mae Fah Luang Chiang Rai International Airport in Thailand - being accredited in its Customer Experience Accreditation programme. Delivered...
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Airport operator, Egis/ SEGAP, has congratulated Zanzibar's Abeid Amani Karume International Airport (AAKIA) for winning a Best Airport Award in the 'Under 2 million passengers' category at the 2023 Airports...
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"A happy customer is a repeat customer" is a basic rule of business. So it's great to see regional airports across the globe well represented in ACI World's 2023 Airport...
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At the end of 2023, aviation technology innovator, X-1FBO, launched its purpose-built X-1 Landing System - an airport focused solution integrating automated aircraft tracking data, smart invoicing and payment processing...
Read MoreAirports Council International (ACI) World in partnership with Amadeus has celebrated the winners of this year's Airport Service Quality (ASQ) awards during this year's Customer Experience Global Summit, which is...
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London Southend Airport has once again welcomed the AirPaws team of dogs and their handlers to its terminal to help calm anxious passengers and staff. The medical profession endorses findings...
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