SEA, which operates Milan Malpensa and Milan Linate airports in Italy has teamed up with Thales to deliver an innovative digital platform solution that will support the airport operator in enhancing operational efficiency.

With a combined 35 million passengers pre-pandemic, and a total of 173 global destinations and traffic now starting to build back up again SEA is optimising its operations by centralising a complete picture of airport operations. In line with this, Thales will provide SEA with a digital platform for its Airport Operations Centres in both airports to help deliver SEA’s roadmap towards smart airport operations by providing a suite of tools to integrate the information needed to manage the airports efficiently and to offer passengers a world-class experience.

The agreement will see Thales deliver its Airport Operations Plan Solution that integrates SEA systems and data of the main processes that impact management across the airport, including the airfield, terminal and accessibility. In addition, Thales will also provide SEA Airports with its AiRISE ShareView solution, a complete, scalable and innovative digital platform designed to master the complexity of centralised airport operations management.

The platform presents three main airport-oriented features: A user-friendly, real-time map of the airport enabling a global situational awareness of individual services, making any intervention easy and immediate; A customisable dashboard with key performance indicators measuring specific operations; and a workflow manager to automatise Standard Operating Procedures for processes relevant to the KPIs measured.

Marco Scarpa, Secure Communications and Information Systems Director at Thales said: “Leveraging our airport solutions portfolio as well as the world class expertise in airport technologies implementation in complex projects, from New York JFK to Oman, Bahrain, Lyon and Geneva, we will provide SEA with a best-in-class operational solution tailored to their needs that will contribute to the operational improvement of SEA Airports.”

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