Travel technology provider, Ink Innovation, has partnered with South African ground handler, NAS Colossal Aviation Services (NCAS), to help streamline handling processes for airline customers at O.R. Tambo International Airport in Johannesburg Airport in South Africa. Ink Departure Control System (DCS) will provide a complete, interactive, multi-channel delivery platform for the fulfillment phase of the passenger’s journey. as well as process passengers and baggage, assign seats and sell ancillaries in real time, under one common interface.
Certified on all major CUTE platforms, Ink DCS will enable NCAS to use the Desktop and Mobile DCS across its operations to enhance flexibility, simply load control calculation and allow passengers to check in online. The planned go-live of the solution will see NCAS using the system in its daily operations within three weeks.
Pieter Calitz, IT Manager NAS Colossal Aviation Services credited Ink Innovation’s industry expertise, committed support and value proposition as being behind the decision to with the technology provider. He also noted their approach to accommodating challenging implementation timelines as being very professional and a key factor behind partnering with them. “With Ink DCS, we can accommodate not only current but also future clients,” he said. “Accessibility is key and the Ink mobile solution will give us even more flexibility to better serve our customers.”
The NCAS team will achieve faster time-to-value thanks to the short training requirements and ease of adoption of Ink DCS.
“We are delighted to welcome NCAS to the Ink community of airlines, airports and ground handlers. Our suite of innovative solutions will support NCAS’s long-term growth plans by helping deliver unrivalled experiences for passengers and making it easier for them to attract new airline customers,” said Blaine Powell, Chief Sales Officer, Ink.
