Navigating Tucson International Airport (TUS) in the US is now even easier thanks to the air transport hub upgrading its interactive map to allow for wayfinding throughout the airport and surrounding customer facilities.
The new map, which has been provided by Atrius, is available through the airport’s FlyTucson.com website, and is available in a desktop format as well as a mobile version to accommodate both those wanting to plan ahead and visitors trying to locate a specific location while in the terminal.
“This innovative, user-friendly technology not only makes for a more enjoyable experience in our terminal, but it aligns with one of the Tucson Airport Authority’s strategic initiatives of upgrading to first-class systems and efficiencies,” said TAA President and CEO Danette Bewley. “Anytime we can apply what motivates us as an organisation internally into a better product for our passengers, the result is a win-win.”
In addition to facilities inside the terminal, the interactive map also includes information outside the terminal, such as parking, rental cars and the Global Enrollment Center operated by US Customs and Border Protection. Travellers can also use the map to order online from various restaurants through the Grab app.
“Our Warm Welcome Volunteers provide a wonderful service to TUS, but they cannot help every passenger in need at every hour,” added Bewley. “While this new map cannot smile and welcome visitors to the terminal, it can provide helpful information and maintain our excellent level of customer service that TUS is known for among locals and travellers alike.”
