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ASQ Archives - Regional Gateway

Abeid Amani Karume Int. Airport

Egis congratulates Zanzibar’s Abeid Amani Karume Airport on its customer service win

By Chloe GreenbankAirports, Featured, NewsNo Comments
Airport operator, Egis/ SEGAP, has congratulated Zanzibar's Abeid Amani Karume International Airport (AAKIA) for winning a Best Airport Award in the 'Under 2 million passengers' category at the 2023 Airports...
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March 18, 2024

ACI World Customer Experience Global Summit 2021: Evolution of industry leading ASQ programme

By Chloe GreenbankAirports, Featured, NewsNo Comments
Airports Council International (ACI) World in partnership with Amadeus has celebrated the winners of this year's Airport Service Quality (ASQ) awards during this year's Customer Experience Global Summit, which is...
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September 9, 2021

ACI study finds almost half of those surveyed want to travel again soon.

By Chloe GreenbankAirports, FeaturedNo Comments
According to a Global Traveller Survey conducted by Airports Council International (ACI) World to help airports plan for future demand almost half of those surveyed want to travel again soon....
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November 5, 2020
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