Aeropuertos Argentina 2000, which operates Aeroparque Jorge Newbery and Aeropuerto Internacional Ezeiza in Argentina, as well as 33 other air transport hubs has partnered with Veovo to optimise operations at its two primary Argentinian hubs.
The two airports have deployed Veovo’s Passenger Predictability solution to improve operations and passenger flow in various processes, including security, immigration, baggage hall and border control.
The AI-powered cloud software measures passenger movement and offers live and predictive insight into customer behaviour. The analytics platform aggregates the data from multiple sensors and sources to deliver metrics such as occupancy, predicted wait times and lane productivity. This allows airports and their partners to make informed decisions and ensure that passenger processing is as smooth and efficient as possible.
“This technology allows Aeropuertos Argentina 2000 to have complete passenger flow visibility,” commented Sebastian Villar Guarino, AA2000, EZEIZA General Manager, explaining the installment of Veovo’s software was a key step in the operator’s strategy to develop a smart and digital airport.
Meanwhile, Diego Ovide, AA2000, EZEIZA IT Manager said: ” We believe that innovation and the constant search for more technologies help us provide quality service to our passengers. For the people who make up the airport community, this is the path we must take to be among the best airports.”
The two Argentinian hubs join other global airports including Auckland and Amsterdam Schiphol, that have adopted Veovo’s flow analytics solution, to accurately plan operations, provide situational awareness and make intelligent decisions in real-time.
Veovo’s CEO, James Williamson, remarked: “Keeping passengers moving smoothly through busy processes is key to running a successful airport and providing a memorable travel experience. With the Veovo platform, operators can build more robust, data-driven plans while also making smart decisions on the go. Aeropuertos Argentina 2000 is already seeing the benefit of the insights provided to predict bottlenecks and take proactive action at its two busiest airports, and we look forward to continuing to help them deliver predictable journeys for their customers.”
