Global aviation fuel provider World Fuel Services has unveiled its fbo360 at this year’s National Business Aviation Association Business Aviation Convention & Exhibition (NBAA-BACE). The web-based platform is the next generation of FBO software providing FBOs with full 360-degree visibility across their entire operation in real-time on any web-enabled device.
“We listened and learned from the ongoing inputs of more than 100 FBOs who have and continue to participate in the development, usability testing and product design feedback,” said Steve Drzymalla, Senior Vice President, Business Aviation Bulk Fuel Sales, World Fuel Services, commenting on the new platform.
Offering access to instant information and better communication, fbo360 enables customer service representatives and line service managers to see the history of aircraft movement details and therefore a complete view of what’s on the ramp at any time. The platform’s mobile-responsive design helps FBOs to provide a better experience for their customers by allowing the FBO to manage on-the-go and reduce both radio traffic and customer wait times, enabling a faster checkout process.
As well as managing fuel inventory, line service personnel can use the tool to manage tasks, hangar reservations and aircraft inventory. It is 100% paperless and eliminates errors created by manual processes like scanning receipts and inputting tickets in multiple places. Other key features include the ability to manage multiple locations under one account and data transfer with third-party integrations.
“The strength of industry knowledge and the resources invested in developing fbo360 should show the market the commitment that World Fuel has to be an innovator and leader in the FBO software space for years to come,” added Drzymalla.