The Ghana Airports Company Limited has extended its agreement with SITA for the next five years, through which SITA will manage and support all passenger processing, baggage management and airport operations systems across Kotoka International Airport’s newly commissioned Terminal 3.
The agreement follows the successful deployment of these systems to support the opening of the new terminal in October last year, including common use check-in desks and self-service check-in kiosks. The airport will make use of SITA’s baggage management technology to assist airlines in tracking bags across the journey.
With the Airport Management Solution SITA said this will simplify planning and real-time operational control by facilitating collaborative decision-making between stakeholders while optimising the use of airport resources. SITA said the solution will also support revenue management with its billing and reporting functionality.
Yaw Kwakwa, managing director of Ghana Airports Company, commented: “Having implemented many of the solutions in use at Terminal 3, together with their experience across numerous African airports, SITA were best placed to support the management of these vital systems that underpin the smooth operation of Kotoka International Airport.”
SITA will be responsible for the maintenance and operations of these systems and integration with other airport systems over the next five years.
“With a rapidly expanding economy in Ghana, Kotoka International Airport has emerged as one of the main and fastest-growing hubs on the continent,” said Hani El-Assaad, SITA president, Middle East, India & Africa. “We are pleased to support the smooth operation of this important hub. It is an endorsement of SITA’s experience and proven technology that today is used in many airports across Africa.”
Operating in 45 of the 54 African countries, SITA supports a growing number of airports across the continent.