Mexico City’s Felipe Angeles International Airport has become the first hub to install 20 Swift Drop units – the new self-bag drop solution from SITA and baggage handling specialist Alstef Group. According to SITA, Swift Drop “significantly” speeds up the experience of checking in baggage.
Passengers using Swift Drop are able to check their bags promptly, avoiding long queues at traditional check-in points. This will give passengers more time to spend airside, providing a boost to airports’ retail revenues. Once a passenger has printed their own bag tags without need for assistance bags can be loaded directly onto the accessible conveyor that is situated close to the ground.
“In airports globally, our Smart Path passenger solutions has delivered faster, automated passenger experiences,” said Drew Griffiths, Head of SITA at Airports. “The partnership with Alstef Group – leveraging their significant baggage handling portfolio – enriches our end-to-end offering with a fast, convenient and reliable self-bag drop solution. This solution has the added benefit of being easily biometrically enabled.”
Part of SITA’s Smart Path passenger processing portfolio, Swift Drop is comprised of SITA’s TS6 Kiosk and Alstef Group’s fully integrated bag processing solution. The system is capable of identifying overweight and oversized bags in seconds. Advanced camera tag-reading technology ensures baggage will also be processed faster, with an average first-time tag read rate of 95%.
Meanwhile Philippe Hamon, Sales Director, Airport Solutions, Alstef Group said: “Taking the stress out of baggage is fundamental to any passenger’s journey. Our baggage processing solutions have been successfully implemented in hundreds of airports globally to do exactly that. It is therefore pleasing that we can extend theses benefits to the whole passenger journey through our partnership with SITA.”