Aviation IT provider SITA has launched SITA Bag Radar, a cloud-based baggage analytic solution that aims to tackle baggage mishandling using data.
According to SITA, baggage mishandling is one of the most costly challenges that airports face due to data being spread across various systems used by airlines and airports. To tackle this, SITA Bag Radar assembles the data and uses analysis and AI-driven insights to flag risks before they become operational problems, such as mishandled bags, missed connections, or bottlenecks.
The platform uses data sources such as SITA Baggage Messaging, WorldTracer, Baggage Reconciliation Systems, and Departure Control Systems and can also connect to select third-party systems to create dashboards for baggage and operations teams.
“Airlines and airports already generate huge volumes of baggage data every day, but much of that information has historically been used to investigate problems after disruption has already happened,” said Nicole Hogg, Director of Baggage at SITA. “As passenger demand grows, operations teams need earlier visibility of risks so they can act before missed connections or bottlenecks turn into mishandled bags. By combining global baggage data with analytics and AI-driven predictive insights, SITA Bag Radar helps teams anticipate disruption and intervene sooner across the baggage journey.”
Photo: SITA
