The airport operator Fraport Brasil has partnered with SITA to install self-service gates at Fortaleza Airport and Porto Alegre Airport in Brazil.
These gates will provide passengers with automated entry to the security checking area by scanning their boarding passes. This aims to reduce queues and process time, improving efficiency of the procedure. Fraport Brasil has implemented 14 SITA self-service gates at Fortaleza and another 12 at Porto Alegre.
“A significant part of our remit is to invest in infrastructure to transform the passenger experience and make operations highly efficient at these two airports…which is why we installed these gates that read bar-coded boarding passes,” said Andreea Pal, CEO of Fraport Brasil. She then added, “We selected SITA because we know that using their technology allows us to process four times as many passengers to access the security checkpoint. This will significantly improve the customer experience.”
SITA’s solution integrates its software with the existing airport IT infrastructure, creating secure checks against airport systems. The company said it is the leading provider of airport technology in Latin America, enabling efficiency for airports, airlines, government agencies, ground handlers, and passengers.
Elbson Quadros, SITA Vice President commented, “There is absolutely no question that passengers want automation because it makes their journey through the airport much smoother. And because it takes away the need for manual checks at every stage of the journey, it is both more accurate and makes more efficient use of the airport’s resources from staff to real estate.”