Vancouver International Airport (YVR) in Canada has welcomed the launch of Servy’s second airport marketplace programme with the arrival of the Order Now service at the Canadian hub.
YVR Order Now offers passengers the opportunity to order their meals using their phones. The mobile ordering platform lets users avoid waiting in queues and notifies them when their meal is ready for pick up from the restaurant counter.
There are currently more than 20 participating restaurants at Vancouver with menus available in both English and French.
“In 2022, the average travellers wants and expects a digital experience at the airport,” said Jason Rickoff, SVP, Business Development at Servy. “We are thrilled to be further expanding our presence in Canada and look forward to working with Vancouver International Airport to bring our hyper-convenient, self-service solutions to the airport’s travellers and staff. YVR Order Now exists to provide an efficient and simple solution for travellers to make quick purchases at the tap of a finger. We look forward to adding more restaurant and retail partners to the service throughout the year, further enhancing hospitality and the travellers experience when they visit YVR.”
Meanwhile, Robyn McVicker, VP Passenger Journey at YVR added: “The YVR Order Now programme is another example of innovation and digital transformation helping make the travel journey through YVR an effortless and enjoyable one. As travellers look for a more personalised experience they will now have the opportunity to order from our fresh local restaurant partners and enjoy delicious food either while waiting for their flight or onboard the aircraft.”