Adelaide Airport has become the first Australian hub to launch Servy’s Airport Marketplace platform enabling passengers to order food, drinks and snacks via their personal digital devices using the ADL Order Now Platform.

Travellers can choose from a number of iconic South Australian brands, including Penfolds Wine Bar and Kitchen, Coopers Alehouse, and Southern Providore. In total, eight operators at Adelaide are live on the platform with more concessions signing up throughout 2022.

Adelaide Airport Managing Director, Brenton Cox, said: “Adelaide Airport is committed to improving our customers’ experience across all physical and digital touchpoints through the airport to deliver exceptional outcomes.

“We are excited to partner with Servy to deliver this seamless mobile ordering service, enabling us to add further value and reach more customers during their visit to Adelaide Airport.”

Currently Australia’s fifth-largest domestic and international airport, Adelaide is the gateway to South Australia and processes more than 8 million passengers each year.  The launch of ADL Order Now will mark Servy’s first venture in South Australia. It currently operates its Kiosk and Order@ solutions at select locations across the country , with existing hospitality operator partnerships.

Commenting on the new parternship, Jeff Livney, Servy’s Chief Experience Officer, said: “We’re proud to be expanding across the Asia Pacific region and excited to be working with Adelaide Airport to bring our leading self-service solutions to more passengers and travel hospitality outlets in Australia.”

He added: “ADL Order Now provides a convenient solution for time-pressed travellers to make quick touch-free purchases from their digital device, taking out some of the stress from their journey. We’re looking forward to bringing more operators to the service throughout the year to further enhance the travel experience at Adelaide Airport.”

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