Servy, the self-service platform for hospitality, has been selected to provide the San Francisco International Airport (SFO) Mobile Ordering and Delivery Platform.
Passengers travelling through the US gateway will soon be able to order food, beverages and retail from their phones, which they can have delivered to their chosen location at the airport. Servy is collaborating with Palazzo Concessions and AtYourGate to deliver the service, which is set to launch this summer.
“As travel restrictions continue to be lifted it is more essential than ever for airports to provide a digital experience, with guests now expecting it as standard, rather than considering it a luxury,” said Jason Rickoff, SVP, Business Development at Servy.
“The Grab Airport Marketplace has become an essential tool for travelers, allowing them to feel safe and comfortable as they browse an airport’s offerings. We are thrilled to be working with San Francisco International Airport, Palazzo Concessions, AtYourGate, Inflyter and partners to further enhance the travel experience at SFO.”
Currently available to passengers at more than 40 airports in the US and over 80 airports worldwide, Servy’s Grab Airport Marketplace platform aligns with SFO’s vision of providing a first-class guest experience while optimising new revenue streams.
“We are excited to launch a digital marketplace and in-terminal delivery service across our food & beverage, retail and duty free programs at SFO,” said Kevin Bumen, Chief Commercial Officer of SFO, a department of the City and County of San Francisco. “As travelers return to the skies, we recognize the paradigm has shifted and our guests are expecting new ways to transact digitally across the airport. We look forward to the partnership with Servy and creating a better guest experience for busy travelers on the go together.”
