India’s air transport industry has turned to SITA to provide passenger processing solutions for its check-in and boarding facilities, as well as baggage tracking at Nagpur’s airport, MIHAN, in north east India.
With India on target to become the third-biggest aviation market by 2025, passenger numbers have consistently seen double-digit growth in recent years and MIHAN is one of the country’s newest airports catering for cargo and commercial flights.
SITA’s Common Use Terminal Equipment (CUTE) and Common Use Self Service (CUSS), which are being deployed at MIHAN, enables any airline to use any agent desk, gate position or self-service kiosk for passenger check-in and bag drop. What’s more, by installing SITA’s solutions the airport will be able to cater for increasing traffic loads without having to invest in additional building infrastructure.
The airport will also install BagManager – SITA’s baggage tracking solution, which will enable staff at MIHAN to accurately track bags and significantly reduce the likelihood of them being mishandled.
“MIHAN is the single-biggest publicly-funded development project in India,” said V.S Mulekar, senior airport director, MIHAN Airport.
“It is essential we have the right technologies in place to make sure the airport’s operations are highly efficient from day one and that they are future-proofed for our growth. SITA’s technology has proven successful in other airports in India and across the world and I have no doubt it will ably support MIHAN’s requirements,” Mulekar continued.
