French start-up Alltheway, is using SITA technology to power its new baggage service which enables passengers travelling from Paris to check in and drop their bags from their home or city centre hotel and deliver it directly to their destination. The company is also releasing an airport carousel pick-up and city delivery solution.
Alltheway’s agents will collect the bag from a passenger’s hotel or home, weighing and sealing it before checking it in with the airline. Using SITA Bag Journey, Alltheway integrates with an airline’s tracking systems and shares real-time tracking information both on and off the airport so passengers can also keep track of their bags. In addition, agents also leverage SITA’s Flight Data Global, which provides them with details on customer flight check-in and departure times so they can plan pick-up times and ensure bags arrive at the airport on time.
Commenting on how Alltheway is responding to a growing demand for off-airport baggage services from a range of passengers including families and business travellers, Emilie Gazeau, CEO and Founder of Alltheway said: “With SITA, we can connect the dots between the airline and passengers so that we deliver the traveller the peace of mind that their bags are in safe hands.”
Sergio Colella, President of Europe at SITA added: Looking at the findings of SITA’s 2023 Passenger IT Insights report, passengers have made it clear that they expect to book more intermodal trips in the coming year while expressing a strong interest in technology to streamline processes such as baggage handling across the entire journey. With our baggage solutions, we are pleased to deliver that experience to Alltheway’s customers.”
