SITA, the technology provider for the air transport industry, has been selected to deploy its biometric-enabled kiosks and baggage messaging services at Frankfurt Airport, in line with the airport’s plans to increase operational efficiency and improve the passenger experience.
The installation of 87 SITA TS6 kiosks is expected to be completed later this year. The versatile biometric-enabled kiosks, which work alongisde SITA Flex, enable passengers to check in quickly and obtain bag tags for later self-bag drop services. The new SITA TS6 kiosk was the winner of the 2021 IF Design award and was credited for its slick, sustainable and adaptive design, which can be tailored to suit the airport’s brand design and specific customer requirements. Its modular design also mean modifications and enhancements can be made without replacing the entire kiosk.
“Offering passengers innovative, safer, and smarter ways to travel while also ensuring we have resilient and efficient airport operations is vital as our industry recovers from the impact of the pandemic. SITA supports us in achieving this ambition and we look forward to welcoming more passengers back to the skies,” said Pierre-Dominique Prumm, Executive Director Aviation and Infrastructure at Fraport.
The deployment at Frankfurt Airport marks SITA’s largest implementation in Europe.
