Global travel retailer, Dufry, has extended its duty-free concession at Phnom Penh, Siem Reap and Sihanoukville airports in Cambodia for five and a half years. The extended concession agreement starts this October and covers departure and arrival duty-free shops at all three hubs, which are operated by VINCI Airports and which welcomed 11.6 million international travellers in 2019. It also includes the departure shop at Sihanoukville airport with a total sales area of 2,680 m. sq and at which Dufry has operated ever since 2003.

Aligned with Cambodia Airports’ retail development plan, Dufry’s contract extension will include the refurbishing of duty-free shops at the Phnom Penh and Siem Reap airports. Sihanoukville’s departure store underwent a redesign in 2019. Local Cambodian products and souvenirs will be available to purchase in keeping with VINCI Airports’ “sense of place” approach.
“We thank our partners of Cambodia Airports and are honoured to have been given the opportunity to further extend our close collaboration and to foster this long-standing relationship,” said Pedro Castro, COO Asia-Pacific, Dufry. “Through the refurbishment of our main shops we will provide travellers with a new and attractive shopping experience, thus further increasing productivity of these important Cambodian hubs, which enjoy an increasing attention of international passengers.”

Alain Brun, CEO of Cambodia Airports added: “It is a vote of confidence. The partners share an optimistic outlook for global air travels and the many opportunities that the return of passengers will confer to airports and retailers with creative minds. To provide a seamless experience at our airports in Cambodia and to cope with the latest trends in travel retail, our teams will prioritise key objectives including accelerating the moves towards e-commerce, synergies between online-offline sales channels, and putting emphasis on health and wellness offerings.”

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