Global air and travel services provider dnata has announced that the company’s existing cargo control centre in Dubai has been transformed into a new Cargo Integrated Command Centre (CICC).
The dnata centre, located at dnata’s Dubai International Airport hub, provides teams with a centralised view of cargo operations across DXB and Dubai World Central-Al Maktoum International, offering enhanced technology, operational data and decision-making capabilities together to strengthen the performance of its cargo operations across the UAE.
“Cargo operations involve thousands of interconnected activities every day, making operational visibility essential to maintaining performance at scale,” Nabil Sultan Al Murr, Group Chief Executive Officer, dnata commented.
“Our enhanced cargo command centre is part of our ambition to continuously evolve our operating model and infrastructure to strengthen Dubai’s position as a leading global logistics hub.
“The integration of our people, systems and operational data into a single operating environment gives us a stronger foundation to manage increasing complexity and support future growth.”
dnata says the CICC oversees an operation that handled more than one million tonnes of cargo, 189,000 flight movements and 46,000 truck movements in the 2025-26 financial year, and that at the heart of it is dnata’s internally developed operational dashboard, which consolidates critical information and refreshes every 10 seconds, giving teams a near real-time view of operations.
The centre draws on dnata’s core cargo management system, One Cargo, which reflects operational activities and transactions in real time, as well as its Appointment and Dock Management (ADM) system, which provides visibility of truck movements across both airports.
