Embross, the airport technology specialist, is deploying its Common Use Passenger Processing System (CUPPS) at Edmonton, Victoria and Kelowna Airports in Canada.
The integration of Embross’s advanced Odyssey CUPPS will ensure a modernised passenger processing environment that supports streamlined operations and ensures shorter wait times.
With around 8 million passengers a year, Edmonton International Airport has welcomed more than 200 common use workstations and a suite of self-service kiosks.
Meanwhile, Victoria has welcomed 22 new kiosks and new CUPPS positions have been deployed throughout the airport as part of a wider upgrade to the airport’s check-in and passenger processing areas. In Kelowna, the new CUPPS and CUSS systems will support an expanded terminal layout and future growth plans.
Noting that 2025 has been a landmark year for Embross in Canada, Joey Campbell, Head of Commercial, Americas at Embross, said: “Securing three new CUPPS and CUSS airport deployments, and displacing three major legacy providers, reflects the trust placed in our ability to deliver flexible, future-ready airport technology at any scale.”
The collaboration with airports in Western Canada underlines Embross’s support for regional aviation growth and to helping airports enhance their passenger experience. “We’re proud to work alongside airports that are taking a forward-looking approach to passenger service,” said Campbell.
“These projects show how collaboration can make a tangible difference, improving passenger flow, reducing wait times, and enabling airport teams to operate more efficiently and responsively to passenger needs.”
Photo: Embross
