Bermuda’s boutique all-business-class airline, BermudAir has collaborated with technology provider Ink Innovations to handle operations across four locations. The agreement sees Ink deploying its Ink Departure Control System (DCS), Load Control and Web Check-In for three direct routes between Bermuda L.F. Wade International and Boston Logan; Fort Lauderdale-Hollywood International; and Westchester County Airport in New York.
The all-business-class carrier first took to the skies on 1 September, 2023 and will be serving all three of the destinations on its current network by 22 September. The collaboration between Ink and BermudAir enables the airline to better manage passenger and baggage operations and on-time performance, enhancing the travel experience for its high-end customers.
George Henderson, Chief Experience Officer at BermudAir said: “As a newly launched company, it is crucial for us to adopt flexible technology that can readily adapt to changing market demands. We are confident that Ink will provide us with the tools we need to streamline our passenger and baggage operations throughout our network.”
Ink is providing BermudAir with Ink DCS and Load Control software, including a suite of desktop and mobile applications. They enable BermudAir staff to manage passenger check-in, boarding and baggage handling faster and more efficiently using automation. BermudAir will use Ink’s Departure Control platform, connected to its hosted Go7’s Passenger Service Systems (PSS). This integration enables BermudAir to simplify passenger bookings, reservations, ancillary sales and ticketing. Meanwhile Ink Load Control lets them mange the weight and balance of the aircraft and optimise fuel consumption.
“With the arrival of BermudAir, travelling to Bermuda from the US for an unforgettable island escape becomes much easier. We are delighted to be working with the team from BermudAir and look forward to supporting them on what promises to be an exciting journey, opening up new experiences for business passengers’,” said Blaine Powell, the Chief Sales Officer at Ink.
