Photo: SJC
Global travel retail and food and beverage concessionaire, Avolta, has confirmed a 12-year contract at San José Mineta Airport (SJC) in California through its Hudson brand in the US.
The agreement builds on the continued growth in passenger traffic at San José International Airport. In 2024 the air transport hub welcome nearly 12 million passengers and expected to see ongoing growth through 2026. It also follows another 12-year concession agreement, which Avolta agreed with Santiago de Chile International Airport at the end of June.
Avolta’s contract will see the travel retail player open six retail and travel convenience shops, including three hybrid concepts across more than 620m2 of concession space.
The new retail and hybrid concepts are designed to meet the evolving needs of customers and enhance the overall passenger experience.
“SJC sought a retail offering that would appeal to its changing passenger demographic, and we have delivered what we know the airport’s growing number of leisure travellers will love,” said Steve Johnson, President and CEO, North America, Avolta.
“By spotlighting local businesses, offering unique products and experiences, and integrating engaging technology and fast speed of service, we will make travellers happier along their journey through SJC,” he continued.
According to Avolta, a seamless digital experience will be an essential part of each store. To achieve this, stores will be equipped with in-store technology to engage travellers along their journey, such as digital screens and self-checkout for greater convenience and speed.
SJC Director of Aviation, Mookie Patel, said: “Beyond enhancing revenues that are critical to support airport infrastructure and operations, this new retail programme will bring some of the best of San Jose and our region into our terminals, just in time for travellers arriving for the major Bay Area sporting events taking place in 2026.”
He also described the partnership with Hudson to launch the airport’s next-generation retail programme as “one of the highlights of the year.”
In addition to the enhanced, seamless retail experience, passengers will also benefit from the Club Avolta loyalty programme, with access to exclusive offers, rewards and cross-promotions.
