Facility, engineering, transport and infrastructure solutions company ABM has won the Passenger Reduced Mobility (PRM) services contract at Glasgow Airport.
The company announced that it has also retained its PRM contract at Aberdeen International Airport. Starting from April, both contracts are on a multi-million-pound basis for an initial three-year term, with the option to extend for a further two years. Ronald Leitch, Chief Operating Officer at AGS Airports, said: “At AGS Airports, we remain deeply committed to ensuring that every passenger, regardless of their individual needs, experiences a journey that is welcoming, dignified, and seamless.
“While we have seen a year-on-year increases of over 20% in passengers requiring assisted travel, we have continued to invest significantly in our infrastructure, enhance training programmes and strengthen our partnerships with dedicated service providers.
“We are delighted to have ABM on board at Glasgow and Aberdeen International airports and welcome their commitment to deliver the service standards to support accessibility across our airports.”
Kelly Parish, ABM Vice President, Transport & Aviation UK, commented: “Securing the Glasgow Airport contract alongside the retention of Aberdeen International Airport is a strong validation of ABM’s aviation strategy and the consistent performance of our frontline teams. It reflects the trust airports place in our ability to deliver innovation-led services at scale.
“As we mobilise, our focus will be on working in close partnership with airport stakeholders to deliver a seamless transition and set a new benchmark for passenger experience and operational excellence.”
